1.  The  Client's  orders  are  placed  on  the  basis  of  these  terms  and conditions  of  business.  Thus they also apply   to all   future  orders even  if   they   are   not   expressly   agreed  upon   again. Contractors' counter confirmations referring to  their  terms  and  conditions  of business  are herewith opposed.


2.   Orders and their detailed agreements are laid down in writing in forwarding order. Variances  from  the  terms  and  conditions  of  business  and  from  the  forwarding  order  are  only valid if the client has confirmed them in writing.


3. The  CMR  (Contrat  de  Transport  International  de  Marchandises  par  Route  [=  Convention  on the  Contract  for  the  International  Carriage  of   Goods  by  Road]  and  the  AÖSp  [Austrian General Conditions of Forwarding] apply subordinately to the following provisions.




1.  The  prices  specified  in  the  Client's  quotation  are  fixed  subject  to  the  reservation  that  the order  details  set  down  as  the  basis  for  the  quotation  remain  substantially  unchanged.  No surcharges of any kind whatsoever are recognized.


2.  Should  the  loading  or  unloading  point  change  then  the  contractor  is  obliged  to  execute  the amended  forwarding  order  The  level  of  the  freight  price  will  be  adjusted  according  to  the additional expenditure.


3.  Cancellations   that   its   customer   is   able   to   evidence   release   the   client   from   paying   idle production costs or  other  compensation. It  counts  as  agreed  that  there  is  a  period  of  24 hours free of demurrage at the loading and the unloading point.




1.It  is  assumed  that  the  contractor  is  covered  by  CMR  insurance  (including  Article  29)  at  its expense.  The  contractor  is  liable  for  losses  arising  from  insufficient  insurance  cover. It must inform the client immediately of any possible amendments.


2.The  minimum  sum  insured  amounts  to  8,33  SDR,  and  is minimum € 250.000 per  lorry and insured event in case of international transports and amounts to 40 SDR, minimum € 600.000 per lorry and insured event in case of national transports.




1.   The freight account is only recognized if attached to it is the original CMR consignment note or delivery note receipted by the recipient with its official company-stamp signature. The compensation with client's requirements applies. In addition, an immediate payment term applies. In case of late payment, all expenses (default interest  9,5 %, collection or legal fees etc.) are borne by the debtor. For each charge, a processing fee of € 10 is due.


2. Should the client not receive transport documents within 14 days of the delivery date € 50 operation costs will be charged.


3. The payment is based on the agreed terms of payment (IBAN and SWIFT-Code). Bank details on invoices will not be taken into account. Notifications of change of bank details are considered as accepted only after confirmation by the client.




1. Loading aids (Pallet pool pallets, tension belts, edge-protectors, anti-slip mats and so on) are needed in the case of certain goods for loading safety. The contractor must make them available in sufficient number and quality with the forwarder having the responsibility of evaluating their quality.


2.   lf  no  loading  aids  or  inadequate  loading  aids  are  made  available  the  contractor  must  take  the opportunity of acquiring such from the forwarder.


3.   Loading  aids  acquired  are  charged  according  to  the  costs  that  have  arisen,  with  pallet  pool pallets being charged at € 15 each. A fee of € 10 is levied as a processing charge.


4.   lf  loading  aids  are  not  available  at  all  the  contractor  must  advise  the client  immediately  and proceed   in   accordance   with   its   instructions.   Objections   submitted   later   may   not   be recognized.


5. lf loading   aids   are   deployed   then   the   original   loading   aids  certificate   or   a   comparable documentary  voucher  must  be  attached  to  the  freight  account.  After  three  months  have expired loading aid certificates submitted subsequently will no longer be accepted.




1.   Details  varying  from  the  forwarding  order,  particularly  details  relating  to  the  deadlines  and delivery  addresses  on  the  consignment  note  or  the  delivery  note  must  be  notified  to  the client  immediately  and  its  instructions  must  be  obtained.  The goods must only  be  unloaded at the delivery address detailed on the forwarding documents.


2.   ln  case  of  delay  or  other  deviations  from the  agreed time scales the  client  must  be informed as soon as these are known about. Additional costs of providing a replacement vehicle are at the expense of the contractor.